Frequently asked questions
How are the bags described?
Each bag page describes the color, closure and visible details shown in the photo. Other details are confirmed at fulfillment, and customer service can answer questions before you order.
Is the jewelry real gold?
No. Our jewelry is costume jewelry with a gold-tone finish. It has no gemstones and is not fine jewelry.
How do I care for my scarves?
Care details are confirmed at fulfillment. Please contact customer service if you have a question about an item before you order.
How big are the scarves?
Sizing details are confirmed at fulfillment. Contact customer service if you would like help comparing before ordering.
Will the colors match the photos?
Photos are taken in soft daylight on a plain backdrop and we keep edits minimal. Screens vary a little, so expect small differences in shade.
Do the bags have pockets?
Each page lists the closure and details visible in the photo. Interior details are confirmed at fulfillment.
What comes in the claw clip set?
The set includes six claw clips in cream, taupe, blush, sage, black and a tortoiseshell-look brown, as shown in the photo. Other details are confirmed at fulfillment.
What does the jewelry chest look like?
It is a white chest with three drawers and small round gold-tone knobs, as shown in the photo. Other details are confirmed at fulfillment.
How much is shipping, and how fast will my order arrive?
Free shipping on every order, with no shipping fee and no handling fee. Orders ship within 1–2 business days, and delivery typically takes 3–7 business days.
What is your refund policy?
Refunds are available within 30 days from the date you receive your order. Open and unopened products are both accepted. Return to: GlowGoods Inc, 4711 34th St. N. Suite F, St. Petersburg, FL 33714.
Is this a one-time purchase?
Yes. Every order is a one-time payment, no subscription or recurring charges.
What will appear on my card statement?
Charges appear as IsoleneWomenStyleBouti.
Is there a limit on quantity?
Maximum 5 per item.
How do I reach customer service?
Email support@isolenewomenstyleboutique.com. We are available Monday–Friday 9:00 AM–5:00 PM MT.
Who can buy from this site?
Purchases are open to customers in the United States who are 18 or older.
Need more help? Contact us.